How EatOdisha collects, uses and protects your data
This Privacy Policy explains what personal information we collect from users of the EatOdisha mobile app and website, why we collect it, and how you can review, update, and manage your information.
Introduction
EatOdisha ("we", "our", "us") provides food delivery services. By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
Information We Collect
Personal Information
Name, email address, phone number, delivery address, payment details (when you choose a payment method), and any other information you provide when creating an account or placing orders.
Usage & Device Data
Information about how you use our app or site (pages visited, searches, order history), device identifiers, IP address, and diagnostic information.
Location Data
When you use features that require location (delivery tracking), we collect precise or approximate location data, with your permission.
How We Use Your Information
- To process and deliver orders, communicate with you about your order, and provide customer support.
- To improve and personalize our services, recommend restaurants and offers.
- For fraud prevention, compliance with legal obligations, and safety.
- To send promotional messages only if you opt in; you can opt out anytime.
Security
We implement reasonable technical and organizational measures to protect your information, such as encryption and access controls. No system is 100% secure — if you suspect misuse of your account, contact us immediately.
Your Rights
You have the right to access, correct, or delete your personal data. You can manage many settings from your account page. To exercise rights not available in-app, contact us at the address below. We will respond to reasonable requests in accordance with applicable laws.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children without parental consent. If you believe we have collected such data, contact us to request deletion.
Changes to this Policy
We may update this policy. We will notify users by posting the updated policy with a new effective date. Check this page periodically for changes.
Contact Us
If you have questions about this policy or your personal data, email us at privacy@eatodisha.example or write to:
EatOdisha Team
Bhubaneswar, Odisha, India